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Data protection

Privacy Policy

How we handle personal data when you visit the website or contact our provisioning team.

Data controller

FINE GOURMET CATERING, 52 avenue Cyrille Besset, 06100 Nice, France, is the controller of personal data processed through this website and related enquiries. Contact: delivery@finegourmetcatering.com.

Data we may collect

  • Contact and professional details, including name, email address, telephone number, yacht, company and role.
  • Information contained in provisioning lists, messages, attachments and order enquiries.
  • Delivery information, including marina, vessel and requested delivery window.
  • Technical and security information generated when the website is accessed, such as IP address, device and request logs, where processed by the hosting provider.
  • Your cookie and privacy preference.

Purposes and legal bases

  • Answering enquiries and preparing or performing orders: steps taken at your request before a contract and performance of a contract.
  • Customer and supplier relationship management: contractual necessity and our legitimate interest in operating our business.
  • Legal, accounting and tax obligations: compliance with legal obligations.
  • Website security and fraud prevention: our legitimate interest in protecting our website and services.
  • Optional analytics or marketing technologies: your consent, if such tools are introduced.

Recipients

Data is accessible only to authorised Fine Gourmet Catering personnel and, where necessary, service providers involved in website hosting, communications, order fulfilment, delivery, accounting or legal compliance. Data is not sold.

International transfers

Some technical providers may process data outside the European Economic Area. Where applicable, transfers are protected by an adequacy decision, the European Commission’s standard contractual clauses or another lawful safeguard.

Retention

Enquiries that do not result in an order are generally retained for up to three years after the last contact. Customer, invoice and accounting records are retained for the periods required by French law, generally up to ten years. Technical security logs and consent records are retained only for as long as necessary for their purpose.

Your rights

Subject to the conditions of the GDPR and French data-protection law, you may request access, rectification, erasure, restriction or portability of your data, object to processing based on legitimate interests, withdraw consent at any time, and provide instructions concerning your data after death.

To exercise these rights, email delivery@finegourmetcatering.com. We may request information necessary to verify your identity. You may also lodge a complaint with the CNIL, the French data-protection authority.

Third-party communications

If you contact us through WhatsApp or another third-party service, that provider processes information under its own privacy terms. Please avoid sending unnecessary sensitive personal data in provisioning lists.

Policy updates

We may update this policy to reflect legal, operational or technical changes. The current version and revision date will remain available on this page.

Last updated: 18 September 2026.

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